Blueberry Farm

Refund & Cancellation Policy

Important: Due to the perishable nature of our products (Eggs, Fresh Fruits), standard return policies do not apply.

1. Cancellations

You can cancel your order via the App/Website before it is marked as "Out for Delivery". Once the delivery agent has left the farm, cancellations are not accepted.

2. Returns & Damaged Items

We do not accept returns of food items once accepted by the customer. However, if you receive damaged items (e.g., cracked eggs):

You must report it at the time of delivery or within 2 hours via the "Help" section in the App.
Please upload a photo of the damaged items.

3. Refunds

If your complaint is verified, we will initiate a refund to your Wallet instantly or to your Original Payment Method within 5-7 working days.